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Membership Access Issues
Having trouble renewing through APTA, or does your Academy account still show expired/non-member status?
Please contact APTA National Member Services: memberservices@apta.org
800-999-2782 | 703-684-2782
Monday-Friday, 8 a.m.-6 p.m. ET
Emergency Course-Related Assistance
For urgent course-related issues after office hours that cannot wait until the next business day.
- Unable to access the Learning Center or access course materials
- Flight cancellation
- Medical emergency
Request a CAPP Case Reflection Extension
Need additional time to submit your CAPP case reflection?
Submission deadlines are February 15, May 15, August 15, and November 15.
Request ExtensionRequest a Past Course Certificate
Need a copy of a certificate from a course you previously completed?
Request CertificateCancel or Transfer a Course Registration
Use this form if you need to cancel your registration or inquire about transferring to another course.
Cancel or Transfer RegistrationPractice Q&A Form
Ask questions related to coding, billing, reimbursement, advocacy, position statements, or clinical practice. For Academy members.
Submit Practice QuestionContact the Board, Special Interest Groups, or Committees
Share feedback, ideas, media requests, comments on position statements, or questions about getting involved.
Send a MessageContact the Chief Delegate
Reach out regarding APTA House of Delegates matters, resolutions, bylaws, motions, advocacy priorities, or governance-related feedback.
Contact Chief DelegateMedia Inquiries
Contact the Academy regarding media interviews, expert commentary, press inquiries, podcasts, or news-related opportunities.
Submit Media InquiryShare General Feedback
Share general feedback about the Academy, newsletter, website, or member experience.
Share FeedbackDisseminate Your Research Survey
Submit a request to disseminate a research survey to the Academy community.
Research Participation PageRequest Advertising & Sponsorship Information
Learn how to advertise, sponsor, or promote a message to Academy members and the wider community.
Advertising & Sponsorship